Travel Safety Notice

If consumers feel that they are being cheated or compelled or threated to buy anything, please sort it out with one of the following:

1. Please call the Consumer Ombudsmen of Nantou County at +886-49-2222106#1099 or the Consumer Protection Hotline 1950 for help.
2. If you are coerced to buy anything, please report it to the Chichi Precinct Nantou Police Department branch Dehua Police Station at +886-49-2850119 or Sun Moon Lake Police Station at +886-49-285511, or to the anti-fraud hotline at 165. You can also call our department at +886-49-2855668 for communication help on site.

1. When walking along the trail, you should both be aware of your own safety and avoid disturbing wild animals or obstruct the plants’ environment for growth.
2. Please wear suitable shoes to facilitate walking. The road will be slippery after it rains. Please pay attention to your own safety when walking.
3. There are no shops along the trail. Please prepare drinking water and snacks. In wooden resting structures, cooking with fire, barbecuing, or releasing firecrackers is strictly prohibited.
4. The forms of wild mushrooms vary and are colorful. There is no simple rule to identify if they are poisonous. Visitors are discouraged from touching them to avoid being poisoned.
5. During March and April, there are many caterpillars crawling on the trail. You are advised to keep a distance from them. Do not disturb them.
6. Don’t collect any bio-specimens. Respect animals and plants.
7. Please bring along illustrations and binoculars when observing moths and butterflies to sharpen your observations. Don’t catch any of them.
8. Don’t go alone when watching fireflies at night. Other than following the rules above, please be aware of and avoid being stung or bitten by mosquitos, insects, and snakes.
9. When watching fireflies at night, remember to cover your flashlight with colored cellophane to avoid affecting the fireflies’ habitat and ecology.
10. Don’t fish or play in the water when walking along riverside parks.

1. There must be a guide when hiking, regardless of the distance. Don’t hike alone.
2. Suitable equipment (clothes, shoes, hats, drinking water, dried food, map, flashlight, personal medication, and more).
3. Walk on existing paths to avoid getting lost and damaging other areas.
4. Following road signs. If there are no road signs, avoid leaving unnecessary signs.
5. There will be heavy mist or showers during the summer. The path will be slippery during the winter. Pl ease be careful of your own safety.
6. June to November is the breeding season of the hornet. When they are disturbed they will sting people. Be careful of them.
7. Leaving the team, hiking alone, and taking shortcuts are strictly prohibited.
8. Using fire for cooking in the mountains is strictly prohibited to prevent forest fires.
9. Please don’t litter. Take your trash and discard it in trash cans at the bottom of the mountain.
10. If you discover illegal logging, illegal tree digging, or damage to forest resources, please report it to the police immediately.

1. Stay calm and take note of the animal's characteristics.
2. Mammal scratches: wash the wound thoroughly with soap and plenty of water for 15 minutes.
   Bee stings: apply a cold compress.
   Snake bites: apply a bandage above the wound site to slow the spread of venom.
3. Seek medical attention as soon as possible to assess whether vaccination is needed.
4. If possible, keep the animal confined and under observation for 10 days.

1. Passengers should be evenly distributed sitting on the deck or in the cabin. Standing up, walking around, or playing are discouraged.
2. Please pay attention to the positions of the fire extinguishers, life safety board, buoys, and emergency exits, and the current of the lake water.
3. Passengers should avoid gathering on one side of the deck when looking at the landscape, observing marine life, or watching birds to prevent the yacht from tipping and causing danger.
4. Passengers must stay behind the railings when looking at the landscape and taking pictures to prevent the yacht from shaking and causing danger.
5. Don’t throw any cigarette butts, trash, or plastic bags off the yacht. Don’t feed the fish.
6. When boarding or disembarking, please watch the gap between the vessel and the pier. Follow the guidance of staff, maintain order, and give priority to children and passengers with limited mobility. Avoid pushing or crowding to prevent accidents.
7. While on board, please pay attention to the safety instructions provided by the crew, including safety videos and announcements. Familiarize yourself with the location of life jackets and how to wear them properly, as well as the emergency evacuation routes and assembly points. In the event of an emergency, follow the crew's instructions, put on a life jacket, and take appropriate action.
8. The vessel may sway during the journey. Please remain seated as much as possible, do not enter restricted areas, and avoid staying near the bow or stern.
9. Passengers who are unable to move independently should be accompanied by a companion. If you feel unwell or encounter an emergency during the voyage, please inform the crew as soon as possible so they can provide the necessary assistance.
10. Please keep your personal belongings properly stored so they do not obstruct emergency evacuation routes.
11. Before boarding, please pay close attention to weather conditions and any service suspension announcements, and plan your trip accordingly. Please refer to the Central Weather Administration website for details.
12. Smoking, excessive drinking, and any illegal activities are strictly prohibited on board.

Remember the simple rule of "Choose Three, Check Four"to take on every activity with ease.

1. "Choose" an area where water recreation activities are permitted. Only take part in water recreation activities within officially approved areas.
2. "Choose" a time when weather conditions are favorable. Avoid typhoon conditions, nighttime hours, or periods of fog and poor visibility.
3. "Choose" a legally registered water recreation operator. Check its registration documents, proof of liability insurance and accident insurance coverage, as well as the roster and certificates of qualified open-water lifeguards.
4. "Check" all activity instructions. Read all safety precautions carefully, fully understand the operating rules and techniques for each piece of equipment, make sure all gear is complete before starting, and wear your life jacket properly.
5. "Check" your physical condition. Warm up thoroughly before starting any activity. Those with special medical conditions or physical discomfort should not enter the water without medical clearance.
6. "Check" whether lifesaving equipment is available nearby.
7. "Check" the surrounding environmental conditions.